Ref: 290 CASA TERRAFERMA

The schedule of our office in Altafulla is:

From Monday to Friday:

From 10.00 to 8.00 A.M.

Saturday:

From 10.00 to 8.00 A.M.

Sundays and public holiday days: from 11.00 to 2.00 P.M. 

• Tenancies begin between 5.00 p.m. and 8.00 p.m. on the day of arrival and end at 10.00 a.m. on the day of departure.
• The minimum stay to rent an apartment is 7 nights, with arrival and departure on Saturday. In exceptional circumstances we accept bookings with a flexible day of arrival and departure.
• Arrivals after 8.00 p.m. are not admitted unless previously reported. There is a supplement of Euro 40, - for arrivals later than 8.00 p.m. In any case, we do not accept arrivals after 12.00 p.m.
• Conditions of payment: 30% on reservation by bank transfer and 70% on arrival, payable before taking over the apartment. We accept credit cards.
• Europ Service, S.L. reserves the right to modify the prices whenever necessary, except in such cases where the booking has already been confirmed by receiving the deposit.
• The management is not responsible for any mistakes, modifications or changes produced after the publication of the brochure.
• In case of cancellations Europ Service, S.L. is entitled to retain as indemnity 30% of the total rent.
• In the event of departure prior to the termination of your contract, Europ Service will not make any refund.
• Water, gas and electricity are included in the rent. It is not allowed to use electrical appliances which increase the provided consumption. In the case of heater rental you will have a supplement of € 5 per day.
• Our apartments are let without bed linen and towels. If required, bed linen will be supplied on payment of Euro 9,00 for each single bed and Euro 18,00 for each double bed and Euro 4,00 for a set of two towels. We do not provide tablecloths and kitchen linen.
• At the end of the stay the tenant is obliged to leave the apartment clean and tidy. Some apartments, on demand, request a deposit for final cleaning.
• Europ Service, S.L. does not hold themselves directly or indirectly responsible in case of theft or loss, for the utensils or personal belongings that the tenant may have in the rented property.
• Repairs of door locks caused by the tenant are going to his charge (locksmith).
• From 1^st April 2017, tourist tax is introduced in Catalonia. This tax applies to all persons of 16 years and older who stay in a tourist location overnight. A maximum of 7 nights will be charged per stay. For tourist apartments the tax is 0.90 € per person per day.